Claude Service Incident: Elevated Errors Across Platforms
Service Disruption Details
On March 2, 2026, Claude experienced a service disruption affecting multiple platforms. The incident began with investigation at 11:49 UTC and was fully resolved by 15:47 UTC.
Affected Services
- claude.ai
- platform.claude.com (formerly console.anthropic.com)
- Claude API (api.anthropic.com)
- Claude Code
- Claude for Government
Timeline and Resolution
11:49 UTC: Investigation began
12:21 UTC: Initial findings indicated issues were related to claude.ai and login/logout paths, not the Claude API itself
13:22 UTC: Issue identified and fix implementation began
13:37 UTC: Discovery that some API methods were not working
14:05 UTC: Continued work on fix
15:25 UTC: Fix implemented, monitoring results
15:47 UTC: Incident resolved
The incident lasted approximately 4 hours from initial investigation to resolution. During this period, users experienced elevated errors when accessing Claude services through web interfaces and some API endpoints.
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