Claude Service Incident: Elevated Errors Across Platforms
Service Disruption Details
On March 2, 2026, Claude experienced a service disruption affecting multiple platforms. The incident began with investigation at 11:49 UTC and was fully resolved by 15:47 UTC.
Affected Services
- claude.ai
- platform.claude.com (formerly console.anthropic.com)
- Claude API (api.anthropic.com)
- Claude Code
- Claude for Government
Timeline and Resolution
11:49 UTC: Investigation began
12:21 UTC: Initial findings indicated issues were related to claude.ai and login/logout paths, not the Claude API itself
13:22 UTC: Issue identified and fix implementation began
13:37 UTC: Discovery that some API methods were not working
14:05 UTC: Continued work on fix
15:25 UTC: Fix implemented, monitoring results
15:47 UTC: Incident resolved
The incident lasted approximately 4 hours from initial investigation to resolution. During this period, users experienced elevated errors when accessing Claude services through web interfaces and some API endpoints.
📖 Read the full source: HN AI Agents
👀 See Also
Claude API experienced elevated error rates across multiple models on February 25, 2026
Claude's API at api.anthropic.com experienced elevated error rates across multiple models on February 25, 2026, with investigation starting at 17:15 UTC and resolution confirmed at 17:46 UTC.
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