Claude Connection Failures for Organizations Blocking GitHub by IP Address

An automatic Claude system status update, triggered at 2026-05-06T22:32:54.000Z, reports an ongoing incident: Connection failures for organizations restricting GitHub access by IP address.

Incident Details

• Affected users: Organizations that restrict GitHub access by IP address.
• Symptoms: Connection failures when using Claude, likely due to Claude's dependency on GitHub for certain operations (e.g., authentication, code access, or API calls).
• Status: Incident currently open; no resolution provided in the post.

Where to Follow

• Official status page: https://status.claude.com/incidents/snxm62gpxfc9 — for progress updates and resolution status.
• Community megathread: r/ClaudeAI Performance and Bugs Megathread — for user reports and workarounds.

Context for Developers

If your organization restricts GitHub IP ranges (e.g., via firewall allowlists), Claude's connectivity may break if Claude's backend IPs change or if GitHub returns errors. Check your firewall rules to ensure Claude's outbound IPs are allowed, and monitor the status page for a root cause analysis. As of this post, no workaround has been provided.